FAQs
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping for an additional fee. Please contact us at katzehomedecor@gmail.com for more information.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries around the world. However, delivery times may be longer and shipping costs may vary depending on your location. Please note that international customers are responsible for any customs duties or taxes that may apply to their orders.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Typically, it takes 7-14 business days for delivery within the US and 2-4 weeks for international orders.
Q: Do you offer expedited shipping?
A: Yes, we offer expedited shipping for an additional fee. Please contact us at katzehomedecor@gmail.com for more information.
Q: Can I cancel my order?
A: If your order has not yet shipped, you may cancel it. Please contact us at katzehomedecor@gmail.com as soon as possible.
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
Q: What is your return policy?
A: We accept returns for defective or damaged items. If you need to return an item, please contact us within 7 days of receiving your order. For details, please visit our Shipping, Return & Refund Policy.
A: Yes, we offer gift wrapping for an additional fee. Please contact us at katzehomedecor@gmail.com for more information.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries around the world. However, delivery times may be longer and shipping costs may vary depending on your location. Please note that international customers are responsible for any customs duties or taxes that may apply to their orders.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Typically, it takes 7-14 business days for delivery within the US and 2-4 weeks for international orders.
Q: Do you offer expedited shipping?
A: Yes, we offer expedited shipping for an additional fee. Please contact us at katzehomedecor@gmail.com for more information.
Q: Can I cancel my order?
A: If your order has not yet shipped, you may cancel it. Please contact us at katzehomedecor@gmail.com as soon as possible.
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
Q: What is your return policy?
A: We accept returns for defective or damaged items. If you need to return an item, please contact us within 7 days of receiving your order. For details, please visit our Shipping, Return & Refund Policy.